A Mount Holly homeowner reached out to Lifetime Quality after a severe storm hit the area, with 1-2 inch hail reported. Our team scheduled a comprehensive roof inspection to assess the extent of the damage.
The inspection revealed extensive damage consistent with large hail storms. The homeowner’s roof, gutters, and siding all had significant damage. Most shingles had severe granule loss; this leaves the underlying materials exposed to UV rays, accelerating dry rot, cracking, and eventual leaks. Lifetime Quality’s Claim’s Success team documented the damage to help build a strong case, and advocated directly with the homeowner’s to fight for a full roof replacement.
Additional Information:
After some back and forth our Claims Success team was able to secure a full roof replacement for the homeowner. Our production team then reached out to help the homeowner design their new roof. The homeowner decided on Owens Corning’s TruDefinition® Duration Shingles in stunning Williamsburg Gray. Their Class 3 impact rating ensures superior protection from future hail storms. Our installation crew got to work and was able to complete the installation in 48 hours.
The Result:
This Mount Holly homeowner now has a home that looks amazing and is well protected from future hail damage. Our Claim Success team took care of the insurance process and our Production team ensured the project was completed on time. The homeowner was pleased with the expertise and communication Lifetime Quality provided throughout the entire process. Especially the guidance and communication we provided throughout the entire insurance claim process.
