A Middletown homeowner reached out to Lifetime Quality after the area was hit by a severe thunderstorm. Hail up to 1.5 inches had been reported and the homeowner was worried their roof suffered damaged. Since hail damage can be hard to spot from the ground, our team scheduled an inspection to determine the extent of the damage.
The inspection revealed widespread damage typical of large hail storms. While the homeowners gutter and siding remained unaffected, their roof had been battered. Granule, the outer layer of shingles, is what provides the most protection from the elements. Many shingles had this granule stripped away, leaving the underlying materials exposed to UV rays; accelerating dry rot, cracking, and eventual leaks. Our inspection team documented the damage and passed it along to our Claim Success team. They reviewed the damage and worked directly with the homeowners insurer to advocate for a total replacement.
Additional Information:
Our Claims Success team was able to secure a full replacement and passed the project to our production team who built out a project scope. Our production team helped the homeowner decide on IKO Dynasty® Performance Shingles in Cornerstone Brown. All Dynasty shingles come with equipped with a Class 3 impact rating to provide superior protection from hail storms. Our installation crew got to work removing the old shingles and had the project completed in less than 36 hours.
The Result:
This Middletown homeowner now has a home that looks amazing and is well protected from future hail damage. Our Claim Success team took care of the insurance process and our production team ensured the project was completed on time. The homeowner loves their new roof and said they would recommend Lifetime Quality to anyone who is dealing with a roofing issue. They were delighted with service we provided and the overall quality of the final installation.
